pak67 Privacy Policy

01Who We Are

pak67 is an online sports betting and casino entertainment platform operating at pak67.onl and serving adult players in Pakistan. When this Privacy Policy refers to "pak67", "we", "us" or "our", it means the pak67 platform and the entity responsible for operating it.

This Privacy Policy explains how pak67 collects, uses, stores and protects the personal information you provide when you register an account, make deposits or withdrawals in PKR, place bets on Cricket, PSL or other sports, play casino games, use the pak67 Android app, or contact our support team.

This policy should be read alongside our Terms and Conditions. By using pak67, you confirm that you have read and understood how your personal data is handled as described in this policy.

02Data We Collect

pak67 collects personal data in several ways depending on how you interact with the platform. The categories of data we collect include:

We do not collect sensitive categories of personal data such as biometric data, health information, political opinions or religious beliefs unless this is strictly necessary and you have provided explicit consent.

03How We Use Your Data

The personal data pak67 collects is used for specific, legitimate purposes related to running the platform and serving your account. We use your data for the following purposes:

• Account management – creating and maintaining your pak67 account, authenticating logins, and managing account settings including responsible gaming tools.
• Identity and age verification – confirming that you are 18 or older and that the details you registered with are accurate, as required by our platform policies.
• Payment processing – processing PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer, cards and mobile wallets securely and accurately.
• Bet and game settlement – recording, settling and paying out sports bets on Cricket, PSL, T20, Football and other markets, as well as casino game sessions.
• Fraud prevention and security – detecting suspicious activity, preventing multiple accounts, identifying unauthorised access, and protecting the integrity of the platform.
• Customer support – responding to your queries, resolving disputes, and maintaining records of communications for quality and accountability purposes.
• Platform improvement – analysing aggregated usage data to understand how users interact with pak67 and improve features, performance and the overall experience.
• Marketing communications – sending you information about promotions, bonuses and platform updates where you have opted in to receive such communications.
• Responsible gaming compliance – monitoring account activity to support responsible gaming commitments, including applying limits you set and detecting patterns that may indicate problem gambling.

04Legal Basis for Processing

pak67 processes your personal data on one or more of the following legal grounds depending on the specific purpose:

• Contract performance – processing is necessary to deliver the services described in the Terms and Conditions you agreed to when registering your account. This covers account management, bet settlement and payment processing.
• Legitimate interests – pak67 has legitimate operational interests in preventing fraud, securing the platform, improving services and maintaining accurate records. These interests do not override your fundamental privacy rights.
• Legal obligation – certain processing activities may be required to comply with applicable laws and regulations, including anti-money laundering obligations and record-keeping requirements.
• Consent – where processing is based on your consent (for example, marketing communications or optional data collection), you have the right to withdraw that consent at any time without affecting the legality of processing carried out before withdrawal.

05Data Sharing

pak67 does not sell, rent or trade your personal data. We may share your information with the following categories of third parties only where necessary and for the purposes outlined in this policy:

• Payment service providers – JazzCash, Easypaisa, Raast, banks and card processors receive transaction data necessary to process PKR deposits and withdrawals on your behalf.
• Identity verification providers – third-party services used to verify your age and identity may receive copies of documents you submit during the verification process.
• Technology and infrastructure providers – companies that provide hosting, database management, security and other technical infrastructure for pak67 may have access to data as part of operating those services, subject to strict data processing agreements.
• Fraud and security services – third-party tools used to detect fraudulent activity, unusual betting patterns or security threats may process certain account and session data.
• Legal and regulatory authorities – if pak67 is required by applicable law or a valid legal process to disclose personal data, we will do so. We will notify affected users where legally permitted to do so.

All third parties who process data on behalf of pak67 are required to handle that data securely and only for the purposes for which it was shared. pak67 does not transfer personal data to parties outside the scope of this policy.

06Cookies and Tracking Technologies

pak67 uses cookies and similar tracking technologies on the website and in the mobile app to deliver a functional, personalised and secure experience. The types of cookies we use include:

• Essential cookies – required for core platform functions such as keeping you logged in, maintaining your session across pages, and processing transactions securely. These cannot be disabled without breaking the platform.
• Performance cookies – collect anonymised data about how users navigate the platform, which pages are visited most, and where errors occur. This data helps pak67 improve performance and usability.
• Functional cookies – remember your preferences such as language, notification settings and responsible gaming limits so you do not have to re-enter them on every visit.
• Security cookies – used to detect and prevent fraudulent activity, bot access and unauthorised logins.

When you first visit pak67.onl, you will be presented with a cookie consent notice. You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use key platform features including login and payments.

pak67 does not use third-party advertising cookies or pass cookie data to external advertising networks.

07Data Retention

pak67 retains your personal data for as long as your account remains active and for a reasonable period after account closure to meet legal, regulatory and operational obligations. The general retention periods we apply are:

• Active account data – retained for the full duration your account is open and in use.
• Transaction and payment records – retained for a minimum of five years from the date of each transaction to comply with financial record-keeping obligations. PKR transaction histories, including JazzCash and Easypaisa records, fall within this category.
• Identity verification documents – retained for the period required by applicable identity verification and anti-money laundering obligations, typically five years from account closure.
• Support communications – retained for up to three years from the date of the communication unless a longer period is required for an ongoing dispute or legal matter.
• Betting and gaming history – retained for up to five years from the date of each session or wager.
• Inactive account data – accounts that have had no activity for an extended period may be subject to a dormancy process as outlined in the Terms and Conditions. Data related to dormant accounts is retained until applicable legal retention periods expire.

After applicable retention periods expire, personal data is securely deleted or anonymised so that it can no longer be linked to any individual.

08Data Security

pak67 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration or disclosure. These measures include:

• Encryption of data in transit using TLS (Transport Layer Security) between your browser or app and pak67 servers.
• Encryption of sensitive data at rest within pak67 databases, including account credentials and payment-related information.
• Strict internal access controls ensuring that only authorised pak67 personnel and systems can access personal data, and only to the extent necessary for their role.
• Regular security assessments and monitoring of platform infrastructure to detect and respond to vulnerabilities or threats.
• Multi-factor authentication options available for user accounts to provide an additional layer of login security.
• Secure handling procedures for identity verification documents, which are processed through dedicated, access-controlled workflows.

Despite these measures, no online platform can guarantee absolute security. If pak67 becomes aware of a data breach that is likely to affect your personal data, we will notify you in a timely manner as appropriate.

09Your Rights

As a pak67 user, you have the following rights in relation to your personal data. To exercise any of these rights, contact pak67 support with your request:

• Right of access – you can request a copy of the personal data pak67 holds about you, including your account information, transaction history and communications records.
• Right to correction – if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For some data such as your registered name, supporting documentation may be required.
• Right to erasure – in certain circumstances you may request that pak67 delete your personal data. This right is subject to limitations where retention is required by legal obligation or where data is necessary to resolve an outstanding dispute.
• Right to restrict processing – you may request that pak67 limit the processing of your data in certain situations, for example if you contest the accuracy of data while we verify it.
• Right to withdraw consent – where processing is based on your consent (such as marketing communications), you can withdraw consent at any time. Withdrawal does not affect processing carried out before that point.
• Right to data portability – you may request that pak67 provides your personal data in a commonly used, machine-readable format where technically feasible.

pak67 will respond to data rights requests within a reasonable timeframe. Requests that are complex, involve large volumes of data, or require verification of your identity before processing may take longer. We will not charge a fee for straightforward requests.

10Children and Minors

pak67 is strictly an adult platform. No person under the age of 18 may register an account, make a deposit, place a bet, or participate in any casino game on pak67. We do not knowingly collect personal data from individuals under 18.

If pak67 discovers that an account belongs to or has been used by a person under 18, that account will be immediately suspended and all associated data will be handled in accordance with our underage access procedures. Any funds held will be dealt with according to the account suspension process described in the Terms and Conditions.

If you are a parent or guardian and you believe someone under 18 in your household has registered on pak67, please contact our support team immediately. We take underage access seriously and will act promptly on verified reports.

We also recommend that parents and guardians use parental control software on shared devices and computers to help prevent underage access to online gaming platforms.

11Marketing Communications

With your permission, pak67 may send you emails, in-app notifications or SMS messages about new promotions, deposit bonuses, free bets, Casino offers, PSL season specials and other platform updates. You can manage your marketing preferences in the following ways:

• Account settings – log in and visit the notifications or communications preferences section of your account to update what types of messages you receive and through which channels.
• Unsubscribe link – every marketing email from pak67 includes an unsubscribe link at the bottom. Clicking it will remove you from marketing email lists.
• Contact support – if you are having difficulty opting out through the above methods, our support team can update your preferences on your behalf.

Opting out of marketing communications will not affect essential service communications such as transaction confirmations, withdrawal notifications, account security alerts, or important updates to these policies.

12Changes to This Privacy Policy

pak67 may update this Privacy Policy from time to time to reflect changes in how the platform operates, the data we collect, or applicable legal requirements. When we make material changes, we will notify registered users via email or an in-platform notification before the changes take effect.

The updated policy will be published on this page with a revised "last updated" date at the top. We encourage you to review this page periodically so you are always aware of how your data is being handled.

If you continue to use pak67 after an updated Privacy Policy takes effect, you are considered to have accepted the changes. If you disagree with any changes, you may request account closure by contacting support.

13Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, please get in touch with the pak67 support team:

• Email: [email protected] (displayed as text – not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week, through your logged-in account dashboard.

When submitting a data rights request by email, please include your registered username and a brief description of your request so we can verify your identity and process it efficiently. We aim to acknowledge all privacy-related queries within 48 hours and resolve them within a reasonable timeframe.

For general platform questions, account queries or betting support, you can also visit our FAQ page which covers many common topics.